I believe the bubble around residential VoIP is just that — a bubble. But there is a need for business-focused VoIP expertise and services.
I don’t see a bubble there, and I still see a lack of companies addressing the space (especially in Canada). Mainly because it’s not technology that’s lacking (there are many proprietary and open-source solutions), but rather knowledgeable, independent VoIP consultants. There is a lack of such people that know how to implement VoIP solutions for small and medium businesses. Read on for my idea of how to build a business around this.
A successful VoIP-related company could be built around:
Such a model provides independent computer and telephony consultants (and even small ISPs) a way forward: a way to quickly start offering VoIP services without having to have all the expertise in-house. They get all the money for installations and on-site support with the assurance of having a third-level technical support entity that they can turn to if they themselves need help. With a piece of any ongoing revenues, they gain a new revenue stream.
Note: I’ve been thinking about this concept for a while — this is the first that I’ve written publicly about it. As always, implementation is everything. Have a couple of hundred thousand to steer my way or want to team up to attack different geographic markets? Contact me.
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